Customer Satisfaction Policy

Our company, acting with the vision of “Customer Focus”;

While fulfilling the demands of our customers, the principle of open, transparent, fast, reliable and customer satisfaction moves with.

 – Keeping track of all complaints, suggestions, requests, information and likes,

–  By accepting each feedback as a reward for our continuous improvement; objective, fair, careful, confidential to examine and offer solutions,

–  Carrying out “Corrective / Preventive” activities in order to prevent the recurrence of dissatisfaction,

     to continuously improve our processes to meet the expectations of our customers,

–  To ensure that all our work is solution-oriented,

–  To provide services based on legal conditions,

–  To ensure that our customers are absolutely satisfied with our products and services,