Customer Satisfaction Policy
Our company, acting with the vision of “Customer Focus”;
While fulfilling the demands of our customers, the principle of open, transparent, fast, reliable and customer satisfaction moves with.
– Keeping track of all complaints, suggestions, requests, information and likes,
– By accepting each feedback as a reward for our continuous improvement; objective, fair, careful, confidential to examine and offer solutions,
– Carrying out “Corrective / Preventive” activities in order to prevent the recurrence of dissatisfaction,
to continuously improve our processes to meet the expectations of our customers,
– To ensure that all our work is solution-oriented,
– To provide services based on legal conditions,
– To ensure that our customers are absolutely satisfied with our products and services,